One member record. Clear answers. Better Stars. Built for Medicare Advantage.

Unify EHR, claims, labs, and wearables in your brand. Built to move Stars, CAHPS, and RAF recapture.

Designed to improve CAHPS proxies, support RAF recapture, and reduce avoidable ED visits.See methodology & sources.

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Member Q&A

“What do my recent lab results mean?”

Your HbA1c is 5.8%, slightly elevated but within pre-diabetic range...

Doctor Pre-read
Action Plan

How this ladders to Stars and RAF

  • Access and patient experience measures carry weight 4 through 2025. Weight 2 from 2026. We focus on those domains with plain‑language answers and frictionless access. Source
  • 4 Stars typically raises your benchmark by about 5 percent. ROI calculator models this effect. Source
  • +1 percent RAF ≈ $141 to $282 PMPY at $1,175 to $2,350 PMPM revenue. We show your PMPM assumption inline in the calculator. Source

Patient experience and access measures weight 4 through 2025 and weight 2 beginning in 2026.

What Vytivo moves financially

Measurable impact on the metrics that drive your bottom line

4+ Stars

Stars & CAHPS

Crossing to 4 Stars typically yields a benchmark bonus (5% or 10% in double‑bonus counties). We model this transparently with rebate interaction; validate with your actuaries.

  • Plain-language explanations improve satisfaction proxies
  • Care gap nudges tied to each member’s history
  • Self-service answers reduce friction and complaints

Experience gains via clear, member-specific explanations.

+1% RAF

Risk Adjustment (RAF) capture

A +1% RAF lift is worth ~$141–$282 PMPY. Vytivo's doctor-ready packets support annual recapture.

  • Pre-reads surface uncaptured diagnoses
  • Member-specific annual recapture tasks
  • Complete longitudinal context for documentation

Automated chronic condition documentation and annual recapture workflows.

Fewer admits/ED

Avoidable utilization

Device‑supported care programs show reduced hospital service use in a majority of trials; we model a conservative range and let you set the final assumption.

  • Event-triggered outreach from trends
  • Member education in context to reduce ED use
  • Care coordination via unified record

Vytivo gives plans a branded, context-rich channel to deliver these interactions.

Why choose Vytivo?

See how Vytivo compares to other healthcare solutions in delivering comprehensive, actionable health insights.

Features
🏥EHR Portals
🔗HIE & Data Pipes
📱Generic Apps
🤖AI Scribes
Vytivo
Unifies EHR + claims + labs + RPM per member
Context-aware Q&A for members
Doctor-ready pre-visit reports
Personalized action plans
White-label mobile + web
Full support
Partial support
Not supported

All member data in one record your members understand

Seamless integration with existing systems and data sources

Epic EHR

EHR Provider Integrations

Fitbit

Wearables & Claims Data

FHIR, CDA, PDF, CSV/XLSX ingestion

Vytivo Logo

Context-aware Q&A for members

Doctor-ready summaries

Personalized action plans

Population analytics & RAF capture

FHIR R4, USCDI v3, SAML/OIDC authentication. Nightly EHR/claims sync with de-duplication & normalization to build a longitudinal health graph.

Standards & Compliance

  • FHIR R4 & USCDI v3 compliant
  • HIPAA-compliant data handling
  • Supports CCDA, HL7v2, X12 formats

Identity & Security

  • SAML/OIDC authentication
  • Okta, Azure AD, Auth0 support
  • End-to-end encryption at rest & in transit

Data Refresh & Processing

Nightly batch: EHR & claims data sync
Near real-time: Member-initiated data pulls
De-duplication: Advanced entity resolution
Normalization: Unified terminology mapping

De-duplication and normalization build a longitudinal health graph per member— a comprehensive, connected view of their health journey that powers context-aware answers, doctor-ready reports, and personalized recommendations.

What members can do

Empower your members with tools that make health management intuitive and actionable

Get context-rich answers

Get context-rich answers

Ask natural-language questions grounded in the member's complete record.

Fewer support calls and clearer next steps improve experience measures.

Prepare doctor reports

Prepare doctor reports

Auto-generated pre-reads and structured summaries for the visit.

Cuts clinician pre-read minutes; supports RAF recapture.

Generate a health action plan

Generate a health action plan

Diet/exercise/sleep/stress steps tailored to context.

Member-specific steps reduce avoidable utilization.

See biomarker trends

See biomarker trends

Track changes, learn "why it matters," and what to discuss with clinicians.

Explain "why it matters" to improve adherence.

Works under your brand (mobile & web)

Multi-language support • White-label design • WCAG AA accessible

How it works

A simple three-step process to transform your member engagement

01

Connect & unify

SSO + FHIR queries across your cohort; optional device connectors; nightly refresh.

02

Explain

Graph-first model relates meds, labs, diagnoses, lifestyle, and claims to explain the "why" behind each insight.

03

Act

Doctor-ready packets, member action plans, and population analytics tie directly to Stars/RAF/utilization levers.

Typical implementation timeline: 6-12 weeks to SSO, branding, and initial data onboarding

Workflow in your environment

  • Data hop: Plan APIs + EHR FHIR R4 + pharmacy + labs
  • Pre‑read drops as structured note and tasks for annual recapture
  • Member app shows plain‑language status, coverage and next steps

Supports SMART on FHIR launch when exposed; otherwise EHR receives pre‑reads by file upload. Provider‑side write‑back via structured notes/tasks.

View diagram

Opens architecture diagram

Why this still matters after 2026 re‑weighting

CAHPS and access weights drop from 4 to 2 in 2026 and to 3 in 2027. Star movement still drives rebates and QBP. Our calculator separates QBP from RAF to avoid double counting. CMS 2026 weights

Platform value for plans, providers, and members

One platform that unifies data, explains insights, and drives outcomes;
white-labeled for your organization

Move the Metrics That Matter

Stars, CAHPS, RAF capture, and utilization — all in one platform

Enterprise Ready

Member-First Experience

Context-aware answers grounded in each member's complete health record

Enterprise Ready

Doctor-Ready Intelligence

Auto-generated pre-visit summaries that save clinical minutes

Enterprise Ready

Population Health at Scale

Surface risks, close gaps, and manage cohorts efficiently

Enterprise Ready

AI That Explains Itself

Every insight traces to source data with citations for full transparency and auditability

Enterprise Ready

Enterprise-Grade Security

SOC 2 Type II [In progress], HIPAA BAA, data residency — built for healthcare compliance

Enterprise Ready

Ready to see how Vytivo can transform your organization?

Join leading healthcare organizations leveraging AI to improve outcomes

Packaging & pricing (directional)

Flexible enterprise pricing aligned with your organization's scale and needs

Core white-label platform

$1.50$3.00/PMPM

Tiered by lives • 36-month minimum

  • Full white-label app & web
  • SSO & brand customization
  • FHIR-first integrations
  • Member Q&A & action plans
  • Doctor-ready reports

One-time implementation

$150k$300k

Based on complexity

  • SSO configuration
  • Brand customization
  • Data onboarding
  • Custom language setup (cohort-specific LLM prompting; language complexity adjustments)
  • Launch communications
  • Training & documentation

Pricing examples are directional; final quotes via SOW. Volume tiers and minimums available in pricing schedule.

Risk-free pilot programs available

90-120 day pilots with full conversion credit toward year-1 platform fees

SLAs & security

Enterprise-grade reliability, security, and compliance

Uptime

99.9% monthly; service credits up to 99.95% for enterprise

Support

24×7 critical incidents; 1-hour response (Sev-1), same-day (Sev-2)

Data refresh

Nightly ingest for EHR/claims; near real-time for member-initiated data

Portability

Export on request (FHIR & bulk formats)

Contract flexibility

Termination for convenience with defined hand-back window

SOC 2 Type II audit in flight

Report target: Q4 2025. HIPAA BAA available.

HIPAA Safeguards

HIPAA-aligned safeguards; BAA available during contracting

Data residency

Regional data residency as required; backups stored in-region.

Backups & recovery

RTO 4h / RPO 1h; daily snapshots; access restricted to SRE on-call.

Access control

SSO (SAML/OIDC), least-privilege access

Encryption

At rest and in transit

PHI boundary

Member app, intake, and graph process PHI; marketing site and static assets do not. Subprocessors listed in Trust Center.

Prompt & chat logging

Off by default for PHI. Redacted prompts; 30‑day default retention; access limited to security/quality reviewers. Opt‑out available. Model providers never train on your data.

Pen‑test summary

Latest executive summary available in Trust Center; remediation SLA: Critical 7d, High 14d, Medium 30d.

Log retention

App logs retained 30 days. Security event logs retained 365 days. Export artifacts retained 7 days.

ROI Calculator

Estimate your potential return on investment with Vytivo's platform

Frequently asked questions

Everything you need to know about implementation, security, and platform capabilities

Yes—export on request; standard FHIR & bulk formats.

Default managed; BYO key available via your cloud/marketplace.

Typical 8–12 weeks for SSO, branding, and initial data onboarding.

Both (iOS/Android + responsive web), fully white-labeled.

We de-duplicate and clean across data sources to avoid double counting.

Typical pilots stand up in weeks once feeds are ready. Full rollout depends on data readiness and branding.

Member UI supports plain language, multilingual content, and WCAG-aligned patterns.

Yes. We ship a white-label app and web experience for your brand. You can link from your current app via SSO and deep links.

Yes. Access, experience, and complaints move from weight 4 to 2 in 2026, but still influence QBP and are member-facing. We model the weight change and keep RAF alongside Stars.

The ROI output shows QBP and RAF as separate line items. QBP depends on crossing 4.0 and rebate; RAF depends on PMPM and documentation completeness.

Metrics shown are illustrative. Results vary by population and benefit design; confirm with your actuaries.

Still have questions?

Our team is here to help with technical specifications, security requirements, and custom implementations.

Pilot partners sought: view protocol and preregistered analysis in the Trust Center.Open Trust Center (gated)