One member record. Clear answers. Better outcomes.

Unify EHR, claims, labs, and wearables in your brand. Members get context‑aware answers, doctor‑ready summaries, and action plans that move Stars, RAF, and utilization.

Designed to improve CAHPS proxies, support RAF recapture, and reduce avoidable ED visits.See methodology & sources.

YP
YourPlan Health
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Member Q&A

“What do my recent lab results mean?”

Your HbA1c is 5.8%, slightly elevated but within pre-diabetic range...

Doctor Pre-read
Action Plan

Built to move Stars, RAF, and utilization

Tailored solutions for every healthcare organization, with outcomes that matter

🏥

Medicare Advantage

Tailored solutions for your organization

Business Outcomes

  • Move Stars and CAHPS with a better digital experience and plain-language explanations.
  • Improve RAF accuracy with member-specific pre-reads and annual recapture tasks.
  • Reduce complaints and improve retention with fast, self-service answers in your brand.

Operations & IT

  • SSO, FHIR-first ingest, exportable structured reports.
  • Data portability by design. Your data is your data.
  • PMPM pricing that fits plan budgets. Volume tiers available.
  • Implementation support that includes QA environment, staging cutover, and staff enablement.

What Vytivo moves financially

Measurable impact on the metrics that drive your bottom line

4+ Stars

Stars & CAHPS

Crossing to 4 Stars at a $1,000 PMPM benchmark is typically a ~5% bonus next year (~$50 PMPM / ~$600 PMPY). *Illustrative at $1,000 PMPM benchmark; validate with your actuaries.

  • Clear health explanations improve member satisfaction scores
  • Proactive care gap closure through personalized action plans
  • Reduced member confusion with context-aware Q&A

Experience gains via clear, member-specific explanations.

+1% RAF

Risk Adjustment (RAF) capture

A +1% RAF lift is worth ~$141–$282 PMPY. Vytivo's doctor-ready packets support annual recapture.

  • Pre-visit summaries highlight uncaptured diagnoses
  • Annual HCC recapture task automation
  • Complete patient context improves clinical documentation

Automated chronic condition documentation and annual recapture workflows.

-17% Admits

Avoidable utilization

Digital care programs have shown 17% fewer inpatient admits, 9% fewer ER visits, and an estimated $641 PMPM savings at 3 months.

  • Early intervention through trend detection
  • Member education reduces unnecessary ED visits
  • Care coordination through unified health records

Vytivo gives plans a branded, context-rich channel to deliver these interactions.

Why choose Vytivo?

See how Vytivo compares to other healthcare solutions in delivering comprehensive, actionable health insights.

Features
🏥EHR Portals
🔗HIE & Data Pipes
📱Generic Apps
🤖AI Scribes
Vytivo
Unifies EHR + claims + labs + RPM per member
Context-aware Q&A for members
Doctor-ready pre-visit reports
Personalized action plans
White-label mobile + web
Full support
Partial support
Not supported

All member data in one record your members understand

Seamless integration with existing systems and data sources

Epic EHR

EHR Provider Integrations

Fitbit

Wearables & Claims Data

FHIR, CDA, PDF, CSV/XLSX ingestion

Vytivo Logo

Context-aware Q&A for members

Doctor-ready summaries

Personalized action plans

Population analytics & RAF capture

FHIR R4, USCDI v3, SAML/OIDC authentication. Nightly EHR/claims sync with de-duplication & normalization to build a longitudinal health graph.

Standards & Compliance

  • FHIR R4 & USCDI v3 compliant
  • HIPAA-compliant data handling
  • Supports CCDA, HL7v2, X12 formats

Identity & Security

  • SAML/OIDC authentication
  • Okta, Azure AD, Auth0 support
  • End-to-end encryption at rest & in transit

Data Refresh & Processing

Nightly batch: EHR & claims data sync
Near real-time: Member-initiated data pulls
De-duplication: Advanced entity resolution
Normalization: Unified terminology mapping

De-duplication and normalization build a longitudinal health graph per member— a comprehensive, connected view of their health journey that powers context-aware answers, doctor-ready reports, and personalized recommendations.

What members can do

Empower your members with tools that make health management intuitive and actionable

Get context-rich answers

Get context-rich answers

Ask natural-language questions grounded in the member's complete record.

Fewer support calls and clearer next steps improve experience measures.

Prepare doctor reports

Prepare doctor reports

Auto-generated pre-reads and structured summaries for the visit.

Cuts clinician pre-read minutes; supports RAF recapture.

Generate a health action plan

Generate a health action plan

Diet/exercise/sleep/stress steps tailored to context.

Member-specific steps reduce avoidable utilization.

See biomarker trends

See biomarker trends

Track changes, learn "why it matters," and what to discuss with clinicians.

Explain "why it matters" to improve adherence.

Works under your brand (mobile & web)

Multi-language support • White-label design • WCAG AA accessible

Platform value for plans, providers, and members

One platform that unifies data, explains insights, and drives outcomes;
white-labeled for your organization

Move the Metrics That Matter

Stars, CAHPS, RAF capture, and utilization — all in one platform

Enterprise Ready

Member-First Experience

Context-aware answers grounded in each member's complete health record

Enterprise Ready

Doctor-Ready Intelligence

Auto-generated pre-visit summaries that save clinical minutes

Enterprise Ready

Population Health at Scale

Surface risks, close gaps, and manage cohorts efficiently

Enterprise Ready

AI That Explains Itself

Every insight traces to source data with citations for full transparency and auditability

Enterprise Ready

Enterprise-Grade Security

SOC 2 Type II [In progress], HIPAA BAA, data residency — built for healthcare compliance

Enterprise Ready

Ready to see how Vytivo can transform your organization?

Join leading healthcare organizations leveraging AI to improve outcomes

How it works

A simple three-step process to transform your member engagement

01

Connect & unify

SSO + FHIR queries across your cohort; optional device connectors; nightly refresh.

02

Explain

Graph-first model relates meds, labs, diagnoses, lifestyle, and claims to explain the "why" behind each insight.

03

Act

Doctor-ready packets, member action plans, and population analytics tie directly to Stars/RAF/utilization levers.

Typical implementation timeline: 6-12 weeks to SSO, branding, and initial data onboarding

Packaging & pricing (directional)

Flexible enterprise pricing aligned with your organization's scale and needs

Core white-label platform

$1.50$3.00/PMPM

Tiered by lives • 36-month minimum

  • Full white-label app & web
  • SSO & brand customization
  • FHIR-first integrations
  • Member Q&A & action plans
  • Doctor-ready reports

One-time implementation

$150k$300k

Based on complexity

  • SSO configuration
  • Brand customization
  • Data onboarding
  • Custom language setup (cohort-specific LLM prompting; language complexity adjustments)
  • Launch communications
  • Training & documentation

Pricing examples are directional; final quotes via SOW. Volume tiers and minimums available in pricing schedule.

Risk-free pilot programs available

90-120 day pilots with full conversion credit toward year-1 platform fees

ROI Calculator

Estimate your potential return on investment with Vytivo's platform

SLAs & security

Enterprise-grade reliability, security, and compliance

Uptime

99.9% monthly; service credits up to 99.95% for enterprise

Support

24×7 critical incidents; 1-hour response (Sev-1), same-day (Sev-2)

Data refresh

Nightly ingest for EHR/claims; near real-time for member-initiated data

Portability

Export on request (FHIR & bulk formats)

Contract flexibility

Termination for convenience with defined hand-back window

SOC 2 Type II audit in flight

Report target: Q4 2025. HIPAA BAA available.

HIPAA Safeguards

HIPAA-aligned safeguards; BAA available during contracting

Data residency

Regional data residency as required; backups stored in-region.

Backups & recovery

RTO 4h / RPO 1h; daily snapshots; access restricted to SRE on-call.

Access control

SSO (SAML/OIDC), least-privilege access

Encryption

At rest and in transit

PHI boundary

Member app, intake, and graph process PHI; marketing site and static assets do not. Subprocessors listed in Trust Center.

Prompt & chat logging

Off by default for PHI. Redacted prompts; 30‑day default retention; access limited to security/quality reviewers. Opt‑out available. Model providers never train on your data.

Pen‑test summary

Latest executive summary available in Trust Center; remediation SLA: Critical 7d, High 14d, Medium 30d.

Log retention

App logs retained 30 days. Security event logs retained 365 days. Export artifacts retained 7 days.

Frequently asked questions

Everything you need to know about implementation, security, and platform capabilities

Yes—export on request; standard FHIR & bulk formats.

Default managed; BYO key available via your cloud/marketplace.

Typical 8–12 weeks for SSO, branding, and initial data onboarding.

Both (iOS/Android + responsive web), fully white-labeled.

We de-duplicate and clean across data sources to avoid double counting.

Still have questions?

Our team is here to help with technical specifications, security requirements, and custom implementations.